In a post today called BPMN 2.0: no longer for Business Professionals, Keith Swenson of Fujitsu (lead author of Mastering the Unpredictable) builds on a recent post on BPMN from Gartner’s Jim Sinur (BPMN for Business Professionals: Burn Baby Burn).
Both focus on how the BPMN standard is out of the reach of “the business” – [...]
Posted by Neil Ward-Dutton on September 1, 2010
It’s been a couple of weeks since IBM announced it wanted to buy marketing automation software provider Unica for $480 million. Coincidentally it just so happens that it’s been a little over two weeks since I joined MWD and so has come the perfect opportunity to put some of my thoughts down on paper and introduce [...]
Posted by Helena Schwenk on August 26, 2010
For a while now, when I’ve had the opportunity, I’ve been asking IT vendors offering IT management-related products if they’ve ever considered using a BPM toolset/engine for the implementation of management and governance processes for customers. A lot of the time, I only got blank looks.
Now though, there seems to be growing momentum; and one [...]
Posted by Neil Ward-Dutton on August 24, 2010
Zoho Chat supports Jabber
Good to see some extended interoperability support from Zoho with its server-side support for the Jabber protocol. Zoho is one of those unusual companies that will become a major market presence by stealth – gradually strengthening its portfolio based on customer feedback and demand until one day the market leaders will look [...]
Posted by Angela Ashenden on August 18, 2010
We’re delighted to welcome Helena Schwenk to the MWD analyst team!
Helena joins us as Principal Analyst and will be leading our Information Management practice. Helena combines six years of expertise as a former data warehousing practitioner with ten years as an industry analyst (with analyst firm Ovum), and has a wealth of experience [...]
Posted by Beth Barling on August 11, 2010
Last week, Google announced that it was killing off Google Wave, the communications and collaboration tool which sparked an explosion of both enthusiasm and skepticism when it first previewed in May last year. The tool, which has remained a trial product in Google Labs during the last 15 months, was designed to break away from [...]
Posted by Angela Ashenden on August 9, 2010
We’ve just posted five new podcasts to the MWD podcast library. Led by MWD Research Director Neil Ward-Dutton, each podcast features an in-depth discussion with a pioneering organisation about how they’re using BPM to improve their customers’ experiences.
We carried out the interviews for an online event we launched at the end of June called Reinventing customer [...]
Posted by Beth Barling on August 4, 2010
Earlier in July EA, BPA and BPM tools provider Metastorm released two new products, M3 and Smart Business Workspace, that launch it into the middle of a group of vendors now supporting customers transition to a more open, collaborative approach to business improvement.
In line with the current trend to provide collaborative discovery & requirements analysis [...]
Posted by Neil Ward-Dutton on July 29, 2010
Today, Adobe announced its intention to acquire Swiss Day Software in a deal valued at approximately $240 million. The acquisition, which is expected to close in Q4 2010, is designed to help flesh out Adobe’s enterprise software portfolio, plugging the gaps between the company’s document-centric solutions (Acrobat and Acrobat Reader), BPM platform (LiveCycle), web conferencing [...]
Posted by Angela Ashenden on July 28, 2010
It’s like buses isn’t it – no collaboration posts from me for weeks and then two come along at once!
In a piece of news I missed last week, online communities vendor Telligent has strengthened its board with the addition of David Mitchell, who is currently CEO at BPM vendor Global 360. Mitchell has become known [...]
Posted by Angela Ashenden on July 14, 2010
