Jive shows it’s growing up at JiveWorld 2014

This week saw social collaboration vendor Jive Software hold its annual customer and partner conference,  JiveWorld,  in Las Vegas.  The event welcomed more than 1,600 attendees, including 50 partner organisations, in an event that truly celebrates the successes of its customers, to the extent that 90% of sessions included customer speakers. It perhaps shouldn’t be […]

Posted on Friday, October 24, 2014 by

Getting the job done: thoughts from a BPM technology customer panel

What do a retailer, a pub management company and a claims management service provider have in common? When it comes to their experiences with implementing BPM technology – quite a bit, it turns out. Even when these companies are at very different stages in their use of the technology. Last week I had the pleasure […]

Posted on Tuesday, October 21, 2014 by

Salesforce catches a Wave and rolls out Salesforce Cloud Analytics

This week Salesforce used its flagship user conference Dreamforce to announce the release of its first Cloud Analytics offering: Wave. This is a significant announcement for the CRM giant since the company has faced increasing criticism in recent times for its lack of analytic capabilities. Wave aims to address this gap;  built on the Salesforce1 platform, […]

Posted on Monday, October 20, 2014 by

Why? Why? Why? The social collaboration mantra

There are many reasons why a social collaboration initiative might fail, but by far the most common is that not enough thought has gone into why. Why should we invest in collaboration? Why should I allow – never mind encourage – my team to turn their attention away from doing what I need them to […]

Posted on Wednesday, October 15, 2014 by

Listen and learn from real-world Digital leaders

I’m pleased to announce the start of a brand new series of webinars from MWD’s founder and Research Director, Neil Ward-Dutton. In these new interviews Neil talks candidly with those leading the charge in the Digital enterprise world about how their organisations are responding to rapid business change and disruption with the effective use of Digital technologies. Each one will […]

Posted on Monday, October 13, 2014 by

SMiLE, it’s collaboration!

Last week I attended the SMiLE London event, hosted by Simply Communicate. SMiLE stands for Social Media in the Large Enterprise, and it’s an event targeted at internal comms professionals who want to take advantage of social technologies. Though the event ran last year too, this was my first visit, and I was particularly impressed […]

Posted on Tuesday, September 30, 2014 by

Building a business case for social collaboration

Back in August we published a new report, Building a business case for social collaboration, written by Angela Ashenden. As a bit of an experiment we decided to offer this report for free download until the middle of September, just to see how much interest there was in the topic. As it turns out, there […]

Posted on Tuesday, September 30, 2014 by

Watson Analytics: getting creative with the data preparation and analysis process

Last week at IBM’s Business Analytics Live event the company gave an introduction to Watson Analytics, its cloud-based natural language analytics service that enables business users to ask relevant business questions of data in a Google-like fashion before using visualisations to explore and discover interesting relationships and patterns in their data. It represents one part […]

Posted on Monday, September 29, 2014 by

Clarizen webinar poll: a snapshot into changing project management expectations

I recently took part in a Clarizen-hosted webinar focused on measuring success and demonstrating the ROI of social and collaborative work management, alongside Robert Forde from Alder Hey Children’s Hospital in the UK. As part of the webinar, Clarizen carried out a series of polls with the audience, designed to gauge their interest in the […]

Posted on Monday, September 29, 2014 by

Digital, customers, data: the strategy connection that you must understand

When I wrote my A Digital Strategy is a data strategy post earlier this year, it generated a fair amount of discussion, and one outcome was a post from Pegasystems’ CMO, Robert Tas: A Digital Strategy = A Customer Strategy. Robert makes some great points in a measured post. But I do worry that the […]

Posted on Wednesday, September 24, 2014 by