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Why "users" is a dirty word

I want to ban the word “users” from our (that is, the IT industry’s) vocabulary – in the same way that others want a moratorium on the use of the word “consumer” in the context of ISP connectivity. In time, I’d like to see it disappear from the vocabularies of organisations’ IT departments, too. Why? [...]

Posted on Tuesday, November 8, 2005 by

General

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Clarifying the ESB (NOT!)

I just came across the following article at SearchWebServices which references a number of proponents of ESB (take a look here for the other Neil’s thoughts on that particular TLA du jour) and the JBI (Java Business Integration) specification making, in my humble opinion, a number of dubious claims. For example, “We see JBI as [...]

Posted on Tuesday, November 8, 2005 by