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	<title>Comments on: Why &quot;users&quot; is a dirty word</title>
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	<description>Thoughts on BPM, collaboration, analytics and information management, technology trends and the business value of IT</description>
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		<title>By: Joining Dots</title>
		<link>http://www.mwdadvisors.com/blog/2005/11/why-users-is-dirty-word.html/comment-page-1#comment-33</link>
		<dc:creator>Joining Dots</dc:creator>
		<pubDate>Thu, 10 Nov 2005 22:47:00 +0000</pubDate>
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		<description>I have always hated the word &#039;user&#039; &#039;cos I find people tend to associate it with drugs... it just sounds a bit tainted.  Trouble is, what&#039;s the better alternative?  &#039;The business&#039; isn&#039;t generic enough.  I try to remind IT depts that their &#039;users&#039; are their customers and should be treated as they themselves expect to be treated when the shoe is on the other foot.  It is a point too easily forgotten when defining system requirements.</description>
		<content:encoded><![CDATA[<p>I have always hated the word &#8216;user&#8217; &#8216;cos I find people tend to associate it with drugs&#8230; it just sounds a bit tainted.  Trouble is, what&#8217;s the better alternative?  &#8216;The business&#8217; isn&#8217;t generic enough.  I try to remind IT depts that their &#8216;users&#8217; are their customers and should be treated as they themselves expect to be treated when the shoe is on the other foot.  It is a point too easily forgotten when defining system requirements.</p>
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		<title>By: Joining Dots</title>
		<link>http://www.mwdadvisors.com/blog/2005/11/why-users-is-dirty-word.html/comment-page-1#comment-34</link>
		<dc:creator>Joining Dots</dc:creator>
		<pubDate>Thu, 10 Nov 2005 22:47:00 +0000</pubDate>
		<guid isPermaLink="false">http://mwdtemp.wordpress.com/2005/11/08/why-users-is-a-dirty-word/#comment-34</guid>
		<description>I have always hated the word &#039;user&#039; &#039;cos I find people tend to associate it with drugs... it just sounds a bit tainted.  Trouble is, what&#039;s the better alternative?  &#039;The business&#039; isn&#039;t generic enough.  I try to remind IT depts that their &#039;users&#039; are their customers and should be treated as they themselves expect to be treated when the shoe is on the other foot.  It is a point too easily forgotten when defining system requirements.</description>
		<content:encoded><![CDATA[<p>I have always hated the word &#8216;user&#8217; &#8216;cos I find people tend to associate it with drugs&#8230; it just sounds a bit tainted.  Trouble is, what&#8217;s the better alternative?  &#8216;The business&#8217; isn&#8217;t generic enough.  I try to remind IT depts that their &#8216;users&#8217; are their customers and should be treated as they themselves expect to be treated when the shoe is on the other foot.  It is a point too easily forgotten when defining system requirements.</p>
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		<title>By: James Governor</title>
		<link>http://www.mwdadvisors.com/blog/2005/11/why-users-is-dirty-word.html/comment-page-1#comment-31</link>
		<dc:creator>James Governor</dc:creator>
		<pubDate>Wed, 09 Nov 2005 14:27:00 +0000</pubDate>
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		<description>well i have a bugbear about &quot;enterprise&quot;&lt;br/&gt;&lt;br/&gt;i thought we were going to try and get applistructure shitcanned, and now you go to war against soft targets like ESB and user? &lt;br/&gt;&lt;br/&gt;fyi - jon udell posted something similar aq few months ago</description>
		<content:encoded><![CDATA[<p>well i have a bugbear about &#8220;enterprise&#8221;</p>
<p>i thought we were going to try and get applistructure shitcanned, and now you go to war against soft targets like ESB and user? </p>
<p>fyi &#8211; jon udell posted something similar aq few months ago</p>
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		<title>By: James Governor</title>
		<link>http://www.mwdadvisors.com/blog/2005/11/why-users-is-dirty-word.html/comment-page-1#comment-32</link>
		<dc:creator>James Governor</dc:creator>
		<pubDate>Wed, 09 Nov 2005 14:27:00 +0000</pubDate>
		<guid isPermaLink="false">http://mwdtemp.wordpress.com/2005/11/08/why-users-is-a-dirty-word/#comment-32</guid>
		<description>well i have a bugbear about &quot;enterprise&quot;&lt;br/&gt;&lt;br/&gt;i thought we were going to try and get applistructure shitcanned, and now you go to war against soft targets like ESB and user? &lt;br/&gt;&lt;br/&gt;fyi - jon udell posted something similar aq few months ago</description>
		<content:encoded><![CDATA[<p>well i have a bugbear about &#8220;enterprise&#8221;</p>
<p>i thought we were going to try and get applistructure shitcanned, and now you go to war against soft targets like ESB and user? </p>
<p>fyi &#8211; jon udell posted something similar aq few months ago</p>
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