We’ve just posted the third episode of the pretty-much-weekly MWD podcast.
Jon Collins hosts this episode, and guides a three-way discussion on his current research focus – IT service management.
You’ll learn answers to two crucial questions: why doesn’t it make sense to by an ITSM product? And what has ITIL got to do with Dr. Who?
The podcast audio is here; you can subscribe to the podcast feed here.
Feedback and questions are welcome, as always.

Damn, I hate posts like this. I’m sure it’s a great podcast but I don’t have time to listen to it. Can you just tell me what the Dr Who connection is. Please?
Damn, I hate posts like this. I’m sure it’s a great podcast but I don’t have time to listen to it. Can you just tell me what the Dr Who connection is. Please?
Heh – for you David, its a reference to the line in last week’s episode, when Cassandra was told, “that means, you’re talking out of your…”
But come on, its only a half hour! Can’t you iPod it and play it in the car?
Heh – for you David, its a reference to the line in last week’s episode, when Cassandra was told, “that means, you’re talking out of your…”
But come on, its only a half hour! Can’t you iPod it and play it in the car?