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Ah yes, it's BPM… but which BPM is it?

Arch BPM blogger-cum-analyst Sandy Kemsley references an interesting conversation she had with some webMethods customers at Software AG’s Integration World event where the customers “pooh pooh the BPM vendors who don’t provide the whole integration stack”. To me, this is interesting because (as Sandy calls out) “these customers are coming from the traditional EAI-type usage [...]