Links for 2008-03-26 [del.icio.us]

Friday, March 28, 2008 by admin

Todd Biske: Outside the Box » Blog Archive » SEP Fields and Service Consumption
"Without consumers, you have no service. As a service provider, you must be concerned with how your service is being consumed and be doing everything in your power to ensure successful consumption and a positive experience".
Grading Gartner and Forrester | Between the Lines | ZDNet.com
As someone running a company just about to launch into offering continuous advisory services, this is interesting – and encouraging

Posted in MWD

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