After a couple of months of intense work we’re launching a new MWD Insights event – Reinventing Customer Experiences with BPM – online today, and you can find it here! When we ask organisations which business areas are most important for process improvement, we see strong consistency in responses: the areas which touch the customer. [...]
Posted on Monday, June 28, 2010 by Neil Ward-DuttonIn the past week I’ve spoken to BPM technology customers of both TIBCO and Oracle about their current work and future plans. Both customers have expressed concern about the degree to which their existing BPM investments will be protected in future. TIBCO has recently announced a heavily reengineered BPM technology offering, ActiveMatrix BPM; Oracle has [...]
Posted on Friday, June 25, 2010 by Neil Ward-DuttonAs sites and technologies such as Facebook, LinkedIn and Twitter have captured the imagination of millions of individuals around world, organisations are also beginning to question whether, and how, they too might be able to take advantage of these online communities or adapt them for use in a business context. Indeed, one of the biggest [...]
Posted on Wednesday, June 23, 2010 by Angela AshendenSocialtext Announces Socialtext Connect, Creating a Social Layer in the Enterprise Architecture Interesting annuncement from Socialtext – apparently following in the footsteps of Salesforce.com's Chatter application by aggregating enterprise application events and notifications, as well as content from web apps such as Twitter and Google Buzz – and presumably delivering these alongside the user-generated status [...]
Posted on Thursday, June 17, 2010 by Angela AshendenAt the Enterprise 2.0 conference this week, social software vendor Jive Software made a series of announcements designed to cement its position at the forefront of today’s social software market – both in terms of its share and profile within the market, and as an innovator and market driver in the space. Two of the [...]
Posted on Tuesday, June 15, 2010 by Angela AshendenDespite Novell’s long history in the collaboration software market through its trusty email platform GroupWise, the company has been largely forgotten as an enterprise collaboration software player over the last few years. Those closer to the company may have been aware of the launch of two new collaboration products back in 2007 – a team [...]
Posted on Wednesday, June 9, 2010 by Angela AshendenOfficial Google Enterprise Blog: Brady Corp. Goes Google—the best-in-class in the cloud Another one chalked up for Google Apps – this time it's global manufacturer Brady which has rolled the suite out to its 6,000-strong employee base. I assume the decision was primarily email-driven, although this is largely glossed over in the announcement. (tags: google_apps [...]
Posted on Wednesday, June 9, 2010 by Angela AshendenCIOs: Have you prepared your cloud computing strategy for the board? Some interesting thoughts in here. (tags: cloud_computing cio)
Posted on Wednesday, June 9, 2010 by adminZoho Launches Zoho Search Zoho announces a new cross-application search capability for its services – a great tool for organisations using multiple Zoho tools for their business. At present it covers mail, contacts, discussions and productivity tools such as Writer, but the company promises to add other applications including CRM and Projects in time. (tags: [...]
Posted on Tuesday, June 8, 2010 by Angela AshendenAppian Insight » The Technical Case for Case Management – Part 7 – The End – ??? Final part, wrapping up a really good series of 7 articles on delivering against case management scenarios with BPM technologies. (tags: bpm case_management appian) Appian Insight » The Technical Case for Case Management – Part 6 – Reporting [...]
Posted on Saturday, June 5, 2010 by admin
