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BPM and process automation: not a binary choice
I read a smart piece by Nimbus’ Ian Gotts the other day (“Putting the M back into BPM” [PDF at BPtrends.com]) and it made me think. You see, the argument about whether “BPM means automation” often seems to be framed as a binary choice: either processes are automated, or they aren’t. I don’t think this [...]
Posted on Friday, June 4, 2010 by Neil Ward-Dutton