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Is your company in need of a tune up? You may need some Process Intelligence…
Thursday, January 27, 2011 by Beth Barling
This week we launched the latest in our series of MWD Insights events. This time we’re looking at Process Intelligence (PI). PI is something that’s been around as a concept for a while now, but we’ve found a lot of confusion out there still as to what its focus and scope actually is. Is it the next iteration of Business Activity Monitoring, or BAM? Some people think so, but we see things a little differently.
As we see it, PI is about ensuring that an entire company is aligned towards its stated performance objectives by linking business strategy to day-to-day business execution, more effectively and more efficiently. PI isn’t a product you can buy off the shelf – it’s an organisational capability that requires a blend of new and existing tools for measuring, monitoring and managing your business. Easy, right?! Not always. Critical? Yes, particularly if, like many organisations, your processes aren’t consistent, your employees aren’t responding to demand quickly and effectively, you don’t have accurate data to hand to make evidence-based decisions, and as a result, your customers’ experience and consequently your overall business performance is suffering. If that sounds like your organisation, then this event is for you.
In this event you’ll find two keynote presentations by Neil Ward-Dutton, our BPM expert, and Helena Schwenk, our analytics and information management expert. The first one, Linking Strategy to Execution, looks at the overall topic of Process Intelligence – what it is, why it’s important, how it can help, how it differs from other BPM concepts, and what roles tools have to play in developing a PI capability. In the second presentation, Gaining and Maintaining Momentum, we dig deeper into the practical application of PI – how to get started, and once you have, how to reach full maturity by optimising your organisation’s approach to and use of PI. And we share what one UK health provider has been able to achieve so far.
We appreciate how busy you are – that’s why we’ve made these presentations available to you on-demand so you can listen to them at a time to suit you and dip in and out as necessary. Simply visit the event home page to get started. All we ask is that you sign in to your MWD account. If you don’t have one, you can create one free of charge quickly and easily. If you already have a LinkedIn account you can even use that to sign in in seconds.
We also know how tight budgets can be these days, so this knowledge and insight is brought to you free of charge thanks to the generous support of our sponsors: Progress Software, Software AG and TIBCO. Each sponsor has a ‘booth’ page in the event’s virtual exhibition hall where they outline their own approach to PI and the offerings they have. You’ll also find links there to a wealth of other resources including videos, whitepapers, a free book, and access to a special community group. We thank our sponsors for their support and for making these resources available via our event.
So get started now and check out the event site. As always, let us know what you think. Use the feedback link on the event page and you’ll receive 10% off our premium advisory reports.
Posted in Analytics, Information Management, BPM, General
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