Last week we launched the latest in our series of MWD Insights events. This time the focus is on Customer Analytics. OK, I can hear you yawning. Sure, the concept of putting the customer first isn’t anything new, right? And we all know that finding – and keeping – customers is harder than ever before. [...]
Posted on Thursday, July 28, 2011 by Beth BarlingI’m hardly hot of the press with this one, for which – apologies. (My initial reaction on Twitter came down to this). My excuse is that vendors never consult me on the timings of their acquisition announcements, and so sometimes it turns out I’m busy with other things ;-) So, having set out to purchase [...]
Posted on Tuesday, July 26, 2011 by Neil Ward-DuttonOn our travels around conferences and on customer engagements, we’ve come across quite a few specialist BPM consultancies doing great work. Indeed, we’ve found that these specialist providers are often the crucial ingredients to project success while the larger “global” firms have been slow to grasp the BPM opportunity. With this in mind, we’ve been [...]
Posted on Friday, July 22, 2011 by Neil Ward-DuttonA quick update on last month’s post What are your views on cloud email? – our cloud email survey will be open for JUST ONE MORE WEEK, so now’s your chance to take part and make sure your view is counted! It should take you only a few minutes to complete, and don’t forget that [...]
Posted on Thursday, July 21, 2011 by Angela AshendenDuring its analyst conference in Athens Greece SAS revealed details of a new business visualisation capability – SAS Visual Analytics Explorer. Adding business focused visualisation functionality to its extensive product line is, we believe, a good thing – it promises to bring analytics to a mainstream audience allowing them to unlock insights from data quickly [...]
Posted on Monday, July 4, 2011 by Helena SchwenkLooking at Twitter periodically today and seeing a sprinkling of Fourth of July meditations and messages flitter past, I got to thinking about the idea of independence. Whether personal, at the state level or in between, independence is something that’s prized in most cultures – and of course it has an immensely strong cultural attachment [...]
Posted on Monday, July 4, 2011 by Neil Ward-Dutton
