blog

Having the common touch – IBM’s next Big Data challenge

At a recent analyst day in Hursley Labs, IBM outlined its current and future plans for Big Data. The company clearly sees a huge business opportunity in this market by helping customers extract value from new, complex and voluminous data sources to uncover deeper and richer insights that have previously not been possible before. However, [...]

Posted on Friday, September 30, 2011 by

Progress Revolution in Boston: more steps in the right direction, but what’s around the corner?

Having attended Progress Software’s analyst day in the spring, not much of the high-level announcements and presentations at last week’s Progress Revolution in Boston were new to me, as such. But when I attend customer events like these, it’s not really about new announcements; the more interesting and important thing is to listen to how [...]

Posted on Sunday, September 25, 2011 by

Last chance to give us your views on BPM centres of excellence

A quick update on my post from earlier this month BPM Centres of Excellence – valuable or vapour? – our BPM centres of excellence survey will be open for JUST ONE MORE WEEK, so now’s your chance to take part and make sure your view is counted! It should take you only a few minutes [...]

Posted on Sunday, September 25, 2011 by

Capgemini gets its BPM ducks lined up

I’ve had some research into the role that systems integrators and consultants play in BPM initiatives as a priority for quite a while now, but most of my interactions until now have been with small specialist firms (the kind of firms that also, until recently, have really made most of the running as value delivery [...]

Posted on Thursday, September 22, 2011 by

Salesforce.com banks on social at Cloudforce London

Yesterday, my colleague Helena Schwenk and I attended Cloudforce London 2011, Salesforce.com’s regional customer and partner event. While a much smaller affair than the company’s main San Francisco conference, the London event has become increasingly popular – with demand for attendance meaning that it had to extend to a second day (today) this year, as [...]

Posted on Thursday, September 15, 2011 by

Cloud email survey – and the results are in!

You may remember back in July we carried out an online survey into the experiences and perceptions of organisations into cloud email. I’m pleased to announce that we have just published the results from the survey, in our new Market Insight report Perceptions and reality: the truths of cloud email. 56 organisations took part, almost [...]

Posted on Thursday, September 15, 2011 by

Bonitasoft’s $11m VC boost: biting the big BPM beasts

Yesterday a flurry of tweets trumpeted the news: open-source BPM technology provider Bonitasoft had secured $11m of B-series funding in a round led by existing investors Auriga Partners and Ventech, together with Serena Capital. Bonitasoft has already impressed me with its focus and ability to deliver rapidly, including some nice user interface innovations – as [...]

Posted on Wednesday, September 14, 2011 by

Calling BS on… “You’re an order-taker, or a strategic enabler”

Over the past couple of years we’ve all heard more and more talk about the potential for IT to transform business and drive innovation and profitability – and hand-in-hand with this, the potential for CIOs to be seen as in charge of IT groups that are true ‘strategic business enablers’ rather than simple cost centres. [...]

Posted on Friday, September 9, 2011 by

BPM Centres of Excellence – valuable or vapour?

One of the key themes of BPM research I’m working on in 2011 revolves around the idea of BPM Centres of Excellence (COEs). We’ve published a couple of case studies of companies which have implemented them and have interviewed many more, and I’ve also written a Strategic Insight report that aims to bring our understanding [...]

Posted on Tuesday, September 6, 2011 by

Please, let’s not confuse software adoption with changing collaborative culture

Over the last few weeks, there has been growing debate and discussion about why social business/social collaboration/Enterprise 2.0 – pick your term – has as yet failed to gain mainstream adoption in the business workplace. Various blogs and comment streams express frustration that five years on from Andrew McAfee’s MIT Sloan Management Review paper, in [...]

Posted on Friday, September 2, 2011 by