In a post today called BPMN 2.0: no longer for Business Professionals, Keith Swenson of Fujitsu (lead author of Mastering the Unpredictable) builds on a recent post on BPMN from Gartner’s Jim Sinur (BPMN for Business Professionals: Burn Baby Burn).
Both focus on how the BPMN standard is out of the reach of “the business” – [...]
Posted by Neil Ward-Dutton on September 1, 2010
For a while now, when I’ve had the opportunity, I’ve been asking IT vendors offering IT management-related products if they’ve ever considered using a BPM toolset/engine for the implementation of management and governance processes for customers. A lot of the time, I only got blank looks.
Now though, there seems to be growing momentum; and one [...]
Posted by Neil Ward-Dutton on August 24, 2010
We’ve just posted five new podcasts to the MWD podcast library. Led by MWD Research Director Neil Ward-Dutton, each podcast features an in-depth discussion with a pioneering organisation about how they’re using BPM to improve their customers’ experiences.
We carried out the interviews for an online event we launched at the end of June called Reinventing customer [...]
Posted by Beth Barling on August 4, 2010
Earlier in July EA, BPA and BPM tools provider Metastorm released two new products, M3 and Smart Business Workspace, that launch it into the middle of a group of vendors now supporting customers transition to a more open, collaborative approach to business improvement.
In line with the current trend to provide collaborative discovery & requirements analysis [...]
Posted by Neil Ward-Dutton on July 29, 2010
Today, Adobe announced its intention to acquire Swiss Day Software in a deal valued at approximately $240 million. The acquisition, which is expected to close in Q4 2010, is designed to help flesh out Adobe’s enterprise software portfolio, plugging the gaps between the company’s document-centric solutions (Acrobat and Acrobat Reader), BPM platform (LiveCycle), web conferencing [...]
Posted by Angela Ashenden on July 28, 2010
Yesterday Active Endpoints announced its Q2 2010 financial results – in the teasing way that private companies tend to do, typically avoiding absolute numbers and sticking to percentages.
Still, the numbers that are there are impressive. I’m making a guess that the company’s annual revenue is currently under $10m, and of course this does represent what [...]
Posted by Neil Ward-Dutton on July 14, 2010
A couple of days ago the June 2010 release of IBM BPM Blueprint went live, and it’s interesting to see this Social BPM trailblazer take inspiration from another corner of the SaaS/social software world – Salesforce.com’s Chatter. (You can read Angela’s take on Chatter here).
Specifically there’s now a capability that allows any user to ‘follow’ [...]
Posted by Neil Ward-Dutton on July 9, 2010
Process Simplicity | ActionBase Blog – Thoughts on Collaboration Process Management Unstructured Compliance and Audit
Via BP3's Scott Francis – thought-provoking stuff.
(tags: bpm collaboration simplicity socialsoftware)
Got Social Processes?
Nice to see Gartner's Jim Sinur has picked up on our analysis of Social Processes ;-)
(tags: bpm collaboration socialsoftware)
Posted by Neil Ward-Dutton on July 8, 2010
Following a significant amount of effort ove rmany months, Angela Ashenden (our Principal Analyst focused on Collaboration) and I have finally finished what I think is a landmark report looking at the phenomena of Social BPM and Social Processes.
In the new MWD Strategic Insights report (which you can find here) we explain in detail how [...]
Posted by Neil Ward-Dutton on July 7, 2010
After a couple of months of intense work we’re launching a new MWD Insights event – Reinventing Customer Experiences with BPM – online today, and you can find it here!
When we ask organisations which business areas are most important for process improvement, we see strong consistency in responses: the areas which [...]
Posted by Neil Ward-Dutton on June 28, 2010
