blog

For IBM, Process Innovation is social and mobile

I’ve been a little slow in blogging about what I learned at IBM IMPACT (#ibmimpact) this year… apologies if you’ve been waiting for pearls of wisdom from me! ;-) I blame a big client workload. Damn those clients. So it’s a couple of weeks now since IMPACT (at least for me – I was only [...]

Posted on Tuesday, May 15, 2012 by

How to build a collaborative culture in 5 easy steps*

Last week I took part in #SWCHAT – a weekly tweetchat session focused on the social workplace, and run by David Christopher of Stop! Think Social. The topic of the session was “Building a collaborative culture”, the subject of my presentation at the Social Workplace conference to be held in London on 24th May. This being [...]

Posted on Friday, May 11, 2012 by

The Community Manager conundrum

Yesterday I took part in an “IBM Social Business Briefing“, a roundtable event in London run by IBM partner Collaboration Matters (who also ran  the Collaboration Diner session at UCExpo I blogged about a few weeks back). The event, which is becoming a regular session, is designed to be an opportunity for business leaders to explore [...]

Posted on Thursday, April 26, 2012 by

Atos acquires Paris-based online communities vendor blueKiwi

blueKiwi, the small French provider of SaaS-based online community solutions, has been acquired by Atos for a reported 20 million Euros (ex-blueKiwi CEO Carlos Diaz confirmed the acquisition via Twitter). Having tracked bluekiwi for several years now (we published this On The Radar report on blueKiwi back in 2008), I think this is good news for the company, which [...]

Posted on Wednesday, April 11, 2012 by

Social collaboration dominates at UC Expo

Earlier this week I had the opportunity to attend the Unified Communications Expo at Olympia in London, and to take part in the “Collaboration Diner“, which was sponsored by IBM, and hosted by IBM partner Collaboration Matters. It was an unusual session, not least because of the setting, which was a mocked-up 1940′s style diner – complete with [...]

Posted on Thursday, March 8, 2012 by

A new, confident IBM at Lotusphere 2012

This week, I attended IBM’s Lotusphere 2012, IBM’s annual customer and partner event which showcases the latest products and strategy in the area of collaboration. Like last year, “social business” was squarely at the centre of things, although there was a marked difference between the way the company positioned its social message this time when [...]

Posted on Friday, January 20, 2012 by

So your brand has acquired 10,000 new followers on Facebook this month… now what?

Today we launched a new online, on-demand event focused on social analytics. As MWD’s Communications Director with responsibility for our online marketing and social media activities, this is a topic close to my heart. So it was with much interest that I listened to what my colleagues Angela Ashenden and Helena Schwenk had to say… [...]

Posted on Wednesday, January 18, 2012 by

Systems of co-ordination: greasing the wheels of engagement

Ever since I read Geoffrey Moore’s Future of IT paper introducing the concept of systems of engagement (published last year), I’ve had a slight uneasiness about the ongoing discourse. For a long time it was nothing I could put my finger on, but in some recent conversations about how technology can improve business agility, I [...]

Posted on Friday, January 13, 2012 by

TIBCO nears the $1bn mark – so what’s next?

Just before Christmas, TIBCO released its fourth-quarter and full-year financial results for 2011 (the intervening holiday is why I haven’t blogged about it until now). While companies like Oracle struggle to deliver performance, TIBCO continues to march relentlessly on. And although it’s perhaps tempting (certainly in comparison to behemoths like Oracle) to paint TIBCO as [...]

Posted on Friday, January 6, 2012 by

Telligent acquires Leverage Software

On Monday, Dallas-based online communities vendor Telligent announced its acquisition of Leverage Software in a move designed to bolster Telligent’s opportunity in this fiercely competitive market. The acquisition, which brings together two companies which both provide online communities solutions, follows quick on the heels of competitor Jive Software’s highly anticipated IPO last week, and highlights [...]

Posted on Wednesday, December 21, 2011 by