Last week we launched the latest in our series of MWD Insights events. This time the focus is on Customer Analytics. OK, I can hear you yawning. Sure, the concept of putting the customer first isn’t anything new, right? And we all know that finding – and keeping – customers is harder than ever before. [...]
Posted on Thursday, July 28, 2011 by Beth BarlingA quick update on last month’s post What are your views on cloud email? – our cloud email survey will be open for JUST ONE MORE WEEK, so now’s your chance to take part and make sure your view is counted! It should take you only a few minutes to complete, and don’t forget that [...]
Posted on Thursday, July 21, 2011 by Angela AshendenLooking at Twitter periodically today and seeing a sprinkling of Fourth of July meditations and messages flitter past, I got to thinking about the idea of independence. Whether personal, at the state level or in between, independence is something that’s prized in most cultures – and of course it has an immensely strong cultural attachment [...]
Posted on Monday, July 4, 2011 by Neil Ward-DuttonNOTE: this post originally appeared as an article I wrote for CIO UK. You can find the original here. For as long as the discipline of Enterprise Architecture has been around, it’s been a slippery beast. Some organisations have embraced the practice and concepts, and have become ardent evangelists of its power to improve the [...]
Posted on Wednesday, June 22, 2011 by Neil Ward-DuttonThe new MWD online shop has opened its doors! Customers can now buy all premium reports in just a few clicks: simply browse or search our research library, add reports to your basket, check out and pay. Your purchases can be downloaded as PDF documents immediately. They’re also stored on your personalised ‘my MWD’ page [...]
Posted on Thursday, June 2, 2011 by Beth BarlingWith its recent focus on Business Process Excellence following its acquisition of IDS Scheer, it’s perhaps easy to forget that Software AG still has a healthy business as an integration middleware provider. The purchase of Terracotta, announced May 23, doesn’t immediately stand out as a great fit for a company that pitches itself as helping [...]
Posted on Friday, May 27, 2011 by Neil Ward-DuttonYesterday, Palo Alto, CA-based online communities vendor Jive Software announced its acquisition of OffiSync, a vendor of Microsoft Office extension plug-ins, for an undisclosed sum. The acquisition comes hot on the heels of another acquisition by Jive of Proximal Labs in April, and the company also made a third acquisition in January last year, of [...]
Posted on Wednesday, May 25, 2011 by Angela AshendenThis week we launched the latest in our series of MWD Insights events. This time we’re looking at Process Intelligence (PI). PI is something that’s been around as a concept for a while now, but we’ve found a lot of confusion out there still as to what its focus and scope actually is. Is it [...]
Posted on Thursday, January 27, 2011 by Beth BarlingSo, another year lies before us and opportunity flirts with us as we consider the decisions and choices that we’ll be making. Our philosophy is that an informed decision is a good one, so in that spirit we’d like to share with you three free Outlook reports for Analytics and Information Management, BPM and Collaboration. [...]
Posted on Tuesday, January 4, 2011 by Beth BarlingInternet/marketing guru (there’s not many other words that will do) Seth Godin wrote a post on an idea that’s dear to my heart a few days ago: Hire an architect. For me, the killer lines are I’m talking about intentionally building a structure and a strategy and a position, not focusing your energy on the [...]
Posted on Tuesday, November 16, 2010 by Neil Ward-Dutton
