Digitising back-office processes at scale at Isbank

İşbank – Turkey’s first national bank and the largest private bank in Turkey – is nearing the end of a three-year BPM technology implementation programme, put in place as part of a wider operational excellence programme that has worked across the bank’s shared services centre and its branch back-offices. Through this programme the bank has deployed BPM […]

Posted on Tuesday, November 24, 2015 by

The Oracle Co-ordination Cloud

At Oracle OpenWorld this week, nobody can escape one simple thing: Oracle has taken its commitment to cloud platforms and services to a whole new level. This is a drum that’s being beaten loud and repetitively in every keynote session. At MWD Advisors our interest is principally in the ‘digital evolution of work’, and so […]

Posted on Thursday, October 29, 2015 by

Camunda: not playing the ‘low-code’ game

Camunda services GmbH is a young German company at the forefront of developing open-source BPM technology tools and platforms. Its core product, Camunda BPM, is a BPM platform that’s principally focused on the capabilities of its runtime engine, with a range of relatively stripped-down design and administrative tools provided alongside. Camunda focuses most of its […]

Posted on Friday, October 16, 2015 by

The cloud workflow zoo

You might say that the ‘traditional’ BPM technology platform marketplace is maturing / mature, and you’d be right. The products that dominate the market for on-premises, business-critical business process automation platforms are pretty mature and stable. We haven’t quite got to the point where we got to with RDBMSs 10 years ago – where IBM, […]

Posted on Friday, September 18, 2015 by

Pegasystems now wants to be seen as an applications company, but its platform is still a big deal

In the past year Pegasystems has significantly shifted. It used to promote itself as a BPM platform provider differentiated by its rich industry frameworks, but now it’s promoting itself as a ‘strategic applications company’ differentiated by the platform (Pega 7) on which its applications are built. Nevertheless it remains a highly significant business process application […]

Posted on Thursday, September 3, 2015 by

BP3: much innovation for customers, but a bigger story needed

Just before I left for a family vacation in August, I spent a couple of days in Austin TX with BP3 at the company’s BPM CAMP event, and caught a masterclass in customer-centricity. In case you’re not aware of BP3, it’s a specialist provider of BPM consulting and support services. The company was founded in […]

Posted on Tuesday, September 1, 2015 by

‘Digitalisation’ and the optimal co-ordination of resources

First off I need to say that I am deeply ambivalent about the term ‘digitalisation’. There’s one too many syllables in the word. Nevertheless it’s the term used in this post from Gartner which set me to my keyboard. The title of this ‘Smarter with Gartner’ (cute branding!) post is “Digitalization or Automation – Is […]

Posted on Sunday, August 2, 2015 by

Case Management is the big focus for IBM’s BPM offering in 2015

Over the past few years, IBM has been on a steady BPM technology trajectory that’s seen it consistently extend beyond its integration-centric heritage to produce flexible tools that can cope with different kinds of work scenario, are easy to use, and able to handle very significant design-time and operational scale. With its latest release IBM […]

Posted on Monday, July 27, 2015 by

Bonita BPM 7: from BPM to ‘living applications’

With the release of Bonita BPM 7, the commercial open-source player has become part of a growing band of BPM technology vendors making a shift towards delivering broader business application development functionality. This is a natural consequence of the maturation of BPM technology and its increasingly tactical application. Bonitasoft has implemented a number of important […]

Posted on Friday, July 24, 2015 by

PNMsoft’s new energy

PNMsoft was founded in 1996 as Panam Information Systems in Israel; it changed its name and moved its HQ to the UK in 2006, although its R&D centre remains in Israel. Today the company has around 400 customers and around 150 employees. The company experienced 38% growth in turnover in 2014, and around half of […]

Posted on Friday, July 17, 2015 by