Taming the long tail of business processes

The technology options that organisations have at their disposal to help them co-ordinate work and share knowledge have never been so numerous, or so accessible. A growing cluster of cloud-based workflow and task management tools that allow teams to streamline the way that tasks are allocated, conducted and tracked have the kinds of price points […]

Posted on Tuesday, April 7, 2015 by

Schrodinger’s BPM

That’s the title of a presentation I’m giving on Monday at bpmNEXT 2015. I’m looking forward to it! Those who read my writing or talk to me much will know that the question “is BPM dead or alive?” has been one I’ve been considering a lot over the past couple of years. I’ve been trying […]

Posted on Thursday, March 26, 2015 by

OpenText snaps up Actuate to plug analytics gap

Last week OpenText announced its intention to acquire Actuate, the open source embedded analytics company for around $330 million. The deal is expected to close in the first quarter of 2015. News of an acquisition wasn’t a total surprise for many industry watchers. It was obvious that Actuate has been struggling for a while; in […]

Posted on Monday, December 8, 2014 by

Getting the job done: thoughts from a BPM technology customer panel

What do a retailer, a pub management company and a claims management service provider have in common? When it comes to their experiences with implementing BPM technology quite a bit, it turns out. Even when these companies are at very different stages in their use of the technology. Last week I had the pleasure […]

Posted on Tuesday, October 21, 2014 by

Where next for Process Mining?

I visited Process Mining Camp in Eindhoven a couple of weeks back – a small and casual conference organised by Fluxicon Labs. I was participating in a panel towards the end of the one-day event focused on the prospects for Process Mining as a discipline and as a technology market; but I was also keen […]

Posted on Monday, July 7, 2014 by

PegaWORLD 2014: same as 2013, but More Digital

Yet again, at its annual conference Pegasystems demonstrated its focus on customer success and its ability to become a strategic technology partner for multi-national enterprises. Still, though, its clear from spending time at the conference that delivering success with Pega technology continues to require major commitment and serious skills things that not every customer […]

Posted on Wednesday, June 18, 2014 by

Pegasystems eyes social media analytics with MeshLabs buy

Pegasystems, the BPM platform vendor, has recently acquired MeshLabs, a social analytics and natural language processing vendor based out in Bangalore, India, for an undisclosed amount. A very quick glance at the acquisition would suggest a big part of the draw for Pegasystems is that it gets its hands on a pretty nifty advanced text […]

Posted on Tuesday, May 20, 2014 by

The modern enterprise context for BPM practice: SMAC is just the start

We all know that in the real world, initiatives, capabilities and technologies don’t get built in isolation: these things bump up against each other, influence each other, overlap, and sometimes even set traps for each other. (This is why one of our research principles is “it’s a world of ‘and’, not ‘or’“). The world of […]

Posted on Monday, May 19, 2014 by

Appian maintains its trajectory at AppianWorld 2014

Appian held its annual user conference, AppianWorld, in Washington DC two weeks ago, and I presented two sessions (‘BPM fundamentals’, and ‘Exploring exploratory work’) at the event as well as catching most of the main conference sessions. I’d missed the event last year, but attended in 2012. For me, AppianWorld 2014 was interesting because of […]

Posted on Wednesday, May 14, 2014 by

A tale of two BPM conferences

A few weeks back I had the privilege to attend two BPM conferences pretty much back to back: bpmNEXT – which describes itself as “an annual conference showcasing the latest innovations in BPM and related technology”, and takes place in a rural retreat on the California coast; and IQPC PEX Process Transformation Week – which […]

Posted on Monday, April 28, 2014 by