Over the past few days a very timely discussion has been sloshing to and fro on ebizQ, based around the question: “Is it a mistake to think a BPMS will improve your processes?” Our experience is that driving success with BPM techniques and technologies requires a holistic approach to capability improvement – you have to [...]
Posted on Monday, December 12, 2011 by Neil Ward-Dutton
The other day Martin Atherton over at our partner Freeform Dynamics got me thinking again about the IT service management (ITSM) / application management / business service management (BSM) hoopla we’ve long been saddled with in the IT industry. I can absolutely see why vendors would want to try and avoid being seen as “just” [...]
Posted on Monday, June 4, 2007 by admin
I’ve had a bit of a graphic spurt (as it were) and so here’s another blog post based around a diagram. I was talking to a journalist a couple of weeks back about the kinds of functionality that customers need to look for when looking for tooling for SOA initiatives, and which vendors provide which [...]
Posted on Wednesday, March 28, 2007 by admin