The changing shape of corporate IT

Are IT organisations successfully responding to today’s IT and business trends? Digital technologies and business products, services, processes and models are more intertwined than ever. Whether you want to think of the impacts of cloud platforms, machine learning, robotic automation, citizen developers or DevOps (or any of a dozen other things) it’s easy to see that the opportunities, challenges […]

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Service automation with software robots: adoption and experiences

How far have organisations got with robotic automation, and how will the landscape change? Different technology suppliers and consultants use different terms: some talk of Robotic Process Automation (RPA), some talk of Robotic Desktop Automation (RDA). What we are seeing in our community, though, is that the level of interest and activity in creating ‘workforces’ of […]

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