from the blog 
Salesforce returns its attention to serving the customer
Last week, we (Helena Schwenk and Angela Ashenden) attended Salesforce.coms customer event in London, which this year was branded as the Customer Company Tour, replacing the previous CloudForce [...]
Intralinks challenges Box with launch of VIA
As the market for “sync & share for business” hots up , today sees the launch of a new product targeting this highly competitive and fast-growing area. Intralinks VIA is the new [...]
Can you measure your collaboration success?
One of the most commonly cited issues with collaboration initiatives (and of course with the knowledge management initiatives which preceded them) is the difficulty that organisations have with [...]
If you’ve got anything to do with how your organisation collaborates internally amongst employees, or externally with partners, customers, suppliers and other entities, then this blog is for [...]
Box picks up the pace in Europe
As a UK-based analyst, it’s interesting to watch how US-based vendors manage the move into the European market. For some, it is for a long time little more than a line in their marketing [...]
premium research 
Collaboration case study: AvanadePublished: 23 May 13
This report examines global IT services provider Avanade's enterprise collaboration initiative, Avanade Fabric, and its implementation of a social intranet platform based on Microsoft SharePoint and [...]
Social Collaboration: OpenTextPublished: 23 May 13
With a long history offering document-centric collaboration solutions, enterprise information management vendor OpenText is stepping up its attention on the social collaboration market with the [...]
Collaboration case study: Yellow Pages GroupPublished: 22 May 13
This report examines Canadian digital media and marketing solutions provider Yellow Pages Group's deployment of TIBCO tibbr as part of a new social intranet designed to better connect its distributed [...]
How to build a collaborative culture - Part 3: 6 top tips for implementing social collaboration softwarePublished: 25 Apr 13
This is the third and final report in a series which aims to provide readers with a holistic guide to building a collaborative culture within your organisation. In this report we take a look at the [...]
How to build a collaborative culture - Part 2: Your path to successPublished: 28 Mar 13
Once you have recognised the potential benefits that a more collaborative culture can bring to your organisation, how do you go about becoming more collaborative? This report - the second in a series [...]
meet the lead analyst
Angela Ashenden, Principal Analyst
Angela is a highly accomplished and experienced IT industry analyst and public speaker. With experience in many areas around collaboration and information management, she has advised clients on technology and management issues relating to collaboration, enterprise content management, portals, workflow, enterprise search and e-learning. Angela regularly presents at conferences and seminars on information management technology and markets, as well as writing for journals and trade publications on various topics.
Follow Angela on Twitter @aashenden
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