someone's talking about you...
...and your brand - but do you have the means to keep tabs on what your customers are saying (both good and bad!) and then do something about it in an effective, coordinated way? If you don't, you need to take a look at the latest generation of analytical tools designed to monitor the social web and help you take positive action about the experiences your customers and prospects are sharing with other potential customers.
But which vendor has what you need and is the right partner for YOU?
we love to help
what people are saying...
"MWD Advisors added real value in our quest to find the right BPM tool for our company. The advisory sessions made a lot of sense, providing clear and consistent information. Their extensive experience and broad market awareness is a real plus. Overall they made the selection process a lot smoother and easier."
- Michael Kister, IT Manager, SOCOMEC
now find the right tool for the job
As part of our analytics and collaboration research programs, we've produced a series of in-depth, independent reports that analyse the offerings of the leading social analytics tool providers. Read them now to reduce the time, cost and risk associated with selecting a tool that works for your business.
Click on the report titles to see more detail.
getting these reports couldn't be easier
make sure you've got the social web covered
Download a Strategic Insight report worth £200/$320 - totally free. In this 13-page report we provide you with everything you need to know about the importance of social analytics and how it can help you make the most of your social media investment - and improve your customer service along the way.
Click on the report title to see more detail & download the PDF. Registration required (but that's free too).
That's not all. Watch this free on-demand webcast series which provides practical next steps for getting the most out of your social media investment.
that's not all we can do!
As a member of our analytics and collaboration research programs you'll also get access to more insightful reports to help inform your investment and implementation decisions.
- Analytics in the cloud: a practical approach
- Customer analytics case study: T-Mobile Austria
- Socialising the intranet
- Collaboration case study: WWF