is this already the end for BPM?
In the last couple of years Business Process Management (BPM) technology has become more widely accepted and implemented in industry. But there's an increasingly vocal community that asserts that a new, more dynamic and flexible approach - so-called 'Adaptive Case Management' (ACM) - is required to really support knowledge workers deliver business value and results for customers. Much current commentary pitches ACM and BPM as opposing forces - but is it really that simple?
View our webcast series now to hear Research Director Neil Ward-Dutton explain how BPM and ACM technologies are evolving to help organisations make business improvements and link strategy to execution.
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analyst webcast series
In these bite-sized guides, Neil Ward-Dutton shows how organisations can set strategies for work improvement that take the benefits, tradeoffs and capabilities of both ACM and BPM approaches into account - and help you pick the right tools for the job.
Click on the titles below to get started - no registration required!
1: From Taylor to BPM, and beyond - 7'56"
The history of process improvement and how today's BPM technology approach builds on what's gone before.
2: Enter ACM: BPM for a new generation? - 11'30"
Digging into the idea of Adaptive Case Management, and comparing and contrasting it with common perceptions of BPM.
3: The anatomy of work, and how (and why) to manage it - 7'20"
Looking at how different styles of work lend themselves to different management approaches, and how ACM and BPM are similar in some ways (as well as having differences).
4: Setting your strategy for performance improvement - 6'38"
Wrapping things up by providing some practical pointers you can use to take your work improvement efforts forward.
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