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all research: analytics
Showing results 1 to 10 of 48
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Published: 23 May 13
With a long history offering document-centric collaboration solutions, enterprise information management vendor OpenText is stepping up its attention on the social collaboration market with the launch of Tempo Social.
Programs: collaboration
Vendors: Open Text
Published: 07 May 13
Big Data is one of the hottest trends in marketing circles. Although overused as a buzzword, Big Data is generally characterised by the large, varied and rapidly growing volume of information that emanates from digital and customer sources as diverse as e-commerce sites, social media networks, ...
Programs: analytics
Published: 23 Apr 13
In Brief – Earlier this year Teradata rather quietly rebranded its Aprimo product line under the umbrella name Teradata Apps, in doing so associating the company's industrial strength brand – a brand pre-dominantly known for enterprise data warehousing – to its Integrated Marketing Management ...
Programs: analytics
Published: 26 Mar 13
Despite operating in a highly competitive market, Canadian vendor Igloo Software has established a strong profile in the social collaboration market with its highly flexible and configurable solution for hosting internal and external online communities.
Programs: collaboration
Vendors: Igloo Software
Published: 27 Feb 13
[24]7 is a provider of cloud-based predictive customer interaction offerings. This report focuses on the company's Predictive Experience Platform that has been developed to support agent-assisted or self-service customer interactions over the web, mobile, phone (via Interactive Voice Response ...
Programs: analytics
Published: 07 Feb 13
Founded in 2007, Revolution Analytics is a provider of analytics products and services based on the open source R statistical language.
This On the Radar briefing note follows a simple "ten questions" format, which we designed to provide a concise but thorough overview of a company and its ...
Programs: analytics
Vendors: Revolution Analytics
Published: 18 Dec 12
Salesforce.com entered the social collaboration software market in June 2010 with the launch of Salesforce Chatter. Today there are 150,000 active Chatter networks, and salesforce.com has since added two new products to its social collaboration portfolio: social productivity tool Salesforce Do.com, ...
Programs: collaboration
Vendors: Salesforce.com
Published: 12 Dec 12
In this 16-minute webcast Helena Schwenk looks back on what has happened in the area of customer analytics and information management during 2012, and provides a look ahead to what you might expect from the year to come.
Programs: analytics
Published: 05 Dec 12
SAS Social Media Analytics is a hosted offering designed to help marketing organisations capture, monitor and understand online conversations occurring across social networking and review sites, blog postings as well as internal customer data sources such as call centre transcripts. The company's ...
Programs: collaboration; analytics
Vendors: SAS
Published: 08 Nov 12
Helena Schwenk presents a brief overview of an upcoming release from IBM. Analytic Answers is a new cloud-based analytics service, designed to put analytics in the hands of non-expert, line-of-business users in mid-sized organisations. Aimed initially at supporting users in three specific ...
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