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all research: practice

Published: 19 Mar 13

This report explores the implementation of a global multi-year Enterprise Transformation program, built around BPM, which aims to yield $8bn in business productivity improvements over five years within IBM, one of the world's largest technology companies. Rather than detailing individual BPM ...

Programs: process

Vendors: SAP, IBM

Tags: bpm, culture, governance, practice, process

Published: 27 Feb 13

This report examines how LexisNexis' UK organisation pioneered the use of Yammer as the formal basis for its workforce collaboration and paved the way to its adoption globally by parent company Reed Elsevier. MWD Advisors case study reports are designed to help organisations considering or ...

Programs: collaboration

Vendors: Yammer

Tags: micro-blogging, practice, saas, social_software

Published: 26 Feb 13

This report examines global insurance company Aviva’s use of Microsoft SharePoint Online to deliver a global intranet as part of its unifying "One Aviva" strategy. MWD Advisors case study reports are designed to help organisations considering or actively working with collaboration technology ...

Programs: collaboration

Vendors: Yammer, Salesforce.com, Microsoft, Cisco

Tags: intranet, practice, saas, strategy

Published: 06 Feb 13

This report examines serviced offices provider Business Environment's use of Interact Intranet to create a collaboration and information sharing intranet service for employees of the company and its affiliates. MWD Advisors case study reports are designed to help organisations considering or ...

Programs: collaboration

Vendors: Interact Intranet

Tags: culture, email, europe, intranet, practice

Published: 01 Feb 13

Improvement projects that make use of BPM Suite (BPMS) technology have benefited many organisations over the past decade - helping those businesses scale and manage important work processes more effectively, and at the same time creating metrics-driven platforms for ongoing improvement. ...

Programs: process

Tags: bpm, culture, Lean, management, modeling, practice, process, process_management, process_mapping, process_modeling, Six_Sigma, trends

Published: 08 Nov 12

This report examines the implementation of case management technology and techniques at The Office of Courts Administration of Puerto Rico. MWD Advisors case study reports are designed to help organisations considering or actively working with BPM technology understand how others have worked to ...

Programs: process

Vendors: Open Text

Tags: bpm, case_management, management, practice, process

Published: 26 Apr 12

In recent years many BPM technology vendors have introduced cloud-based tools and platforms, eager to ensure that they don't miss out on any opportunities generated by the broader wave of interest in cloud-based computing. This report is an analysis of an online survey conducted during March 2012 ...

Programs: process

Tags: bpm, cloud_computing, practice, saas, survey, trends

Published: 06 Dec 11

This report examines the implementation of an extensive BPM programme to transform core operational business processes within Maersk Line, the world's largest ocean shipping carrier. MWD case study reports are designed to help organisations considering or actively working with BPM technology ...

Programs: process

Vendors: Oracle

Tags: agile, bpm, europe, practice, process

Published: 01 Nov 11

As organisations look to scale and sustain BPM success beyond the level of individual departmental change projects, they're increasingly turning to BPM Centres of Excellence (COEs) to help them do this. This report outlines the findings of a recent online survey carried out by MWD into ...

Programs: process

Tags: bpm, practice, survey, trends

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