Once you have recognised the potential benefits that a more collaborative culture can bring to your organisation, how do you go about becoming more collaborative? This report - the second in a series of three focused on how to build a collaborative culture - identifies the key steps you need to ...

This report examines global insurance company Aviva’s use of Microsoft SharePoint Online to deliver a global intranet as part of its unifying "One Aviva" strategy. MWD Advisors case study reports are designed to help organisations considering or actively working with collaboration technology ...

Misunderstanding and confusion has caused a lot of infighting about technology among competing process improvement interest groups, both inside and outside of organisations. Some groups see process improvement as a technology-led activity that simply involves automation or system implementation of ...

Just as it seems the adoption within industry of Business Process Management (BPM) techniques and tools is becoming a mainstream concern, there's an increasing amount of buzz at the leading edge of technology development and thinking about a concept variously referred to as 'Adaptive', 'Advanced' ...

In June 2011, Cisco announced an update release of its social collaboration platform, Cisco Quad. Although Cisco has invested heavily in collaboration technologies in recent years (both through acquisitions and in-house development), its efforts have not always been successful in creating a profile ...