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all research: text_analytics
Showing results 1 to 9 of 9
Published: 05 Dec 12
SAS Social Media Analytics is a hosted offering designed to help marketing organisations capture, monitor and understand online conversations occurring across social networking and review sites, blog postings as well as internal customer data sources such as call centre transcripts. The company's ...
Programs: collaboration; analytics
Vendors: SAS
Published: 01 Oct 12
Online communities vendor Jive Software provides social analytics capabilities in two key areas: to support monitoring of public social media sources through its Jive Fathom application, and to support monitoring and management of internally- and externally-facing online communities to help develop ...
Programs: collaboration; analytics
Vendors: Jive Software
Published: 01 Oct 12
Online communities vendor Lithium has two social analytics offerings: Lithium Social Media Monitoring, which enables searching and analysis of public social media sources, and Lithium Customer Intelligence Center, which helps organisations to monitor the "health" of their online communities.
Programs: collaboration; analytics
Vendors: Lithium Technologies
Published: 27 Sep 12
Salesforce Radian6 provides a set of capabilities to enable organisations to listen and understand to what is being said about them online, and engage in conversations across the social web. Alongside the recently acquired Buddy Media, a provider of social media marketing solutions, Radian6 is part ...
Programs: collaboration; analytics
Vendors: Salesforce.com
Published: 16 Aug 12
Online communities vendor Telligent's approach to social analytics is tightly tied to its goal of transforming the way that organisations listen to, engage and measure interaction with customers, partners and employees. Telligent Analytics enables customers to monitor the "health" of their internal ...
Programs: collaboration; analytics
Vendors: Telligent
Published: 09 Jul 12
IBM Cognos Consumer Insight (CCI) provides a set of tools for measuring sentiment and analysing preferences and interests within social media data that helps organisations understand market perceptions of their brands, categories, and competitors. This Vendor Insight examines the core capabilities ...
Programs: analytics; collaboration
Vendors: IBM
Published: 15 Feb 12
In the last five years social media has exploded into our consciousness and daily lives. Today the majority of businesses recognise the impact and influence of social media and have created their own social presence on platforms such as Facebook or Twitter. But many organisations are finding it ...
Published: 28 Jul 11
This On the Radar report focuses on Verint Systems, a provider of Workforce Optimisation solutions and Voice of the Customer Analytics technology. This briefing note follows a simple "ten questions" format, which we designed to provide a concise but thorough overview of a company and its products ...
Published: 31 May 11
SAP BusinessObjects 4.0 represents a major overhaul of the company's Business Intelligence (BI) and Enterprise Information Management (EIM) platform. In this report we examine the major enhancements and new features of 4.0 and assess the way in which the product's focus and positioning is changing ...
Programs: analytics
Vendors: SAP
Tags: analytics, governance, in-memory, computing, information_management, innovation, management, mobile, BI, operational, BI, rich_client, saas, social_software, strategy, text, analytics
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