business process management
Business Process Management (BPM) is a fast-maturing area which bridges both business and IT transformation. It is proving increasingly important as a strategic weapon to drive organisational change and differentiation.
other competencies
collaboration
collaboration – Organisations are looking for ways to strengthen and rejuvenate their business, with new plans to increase flexibility and drive innovation. Enabling more effective collaboration between people is a key enabler to achieving this goal.
governance, architecture and planning
governance, architecture and planning – Smart IT governance, architecture and strategic planning are critical to IT-business alignment. Our governance, architecture and planning reports cover issues and trends in Enterprise and Business Architecture and related business alignment disciplines.
information management
information management – For a long time, information management discipline was considered as an isolated technology and practice silo. However as organisations look to improve their operational efficiency as well as drive strategy more accurately, information management has to be more tightly woven with other practices.
IT service management
IT service management – IT service management is about much more than ITIL. Our IT service management reports explain the critical role it plays in ensuring that IT operations are aligned with business priorities for service delivery. This involves a focus on both service efficiency and effectiveness.
security, identity management
security, identity management – Security and identity management siloes stifle business innovation. Our security and identity management reports explore the business value of an architectural approach to identity and access management.
software delivery
software delivery – Business pressures are driving change in development processes. Our software delivery reports explore what's happening to the way that business software is designed, built, tested and deployed.
recent research
Showing results 1 to 10 of 74
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Published: 11 Aug 10
This report examines the implementation of technology from Appian within Pinnacle People, a private provider of welfare-to-work services to the UK Government.
MWD case study reports are designed to help organisations considering or actively working with BPM technology understand how ...
MWD case study reports are designed to help organisations considering or actively working with BPM technology understand how ...
Published: 04 Aug 10
This report examines the implementation of a BPM competency centre within BNP Paribas, which uses TIBCO's technology as its preferred BPM platform.
MWD case study reports are designed to help organisations considering or actively working with BPM technology understand how others have worked to ...
MWD case study reports are designed to help organisations considering or actively working with BPM technology understand how others have worked to ...
Published: 29 Jul 10
In Brief – EA, BPA and BPM tools provider Metastorm has released two new products which enable it to transition customers to a more open, collaborative approach to business improvement. The tools offer several noteworthy features, although additional support for the non-expert would enhance the ...
Competencies: business process management; collaboration
Tags: bpm, cloud_computing
Published: 14 Jul 10
In Brief – Active Endpoints has announced its Q2 2010 financial results. The results show that its focus on a well-defined market segment is paying off.
Published: 06 Jul 10
This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Adrian Blair, head of Professional Services and ICT at Vangent.
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Published: 01 Jul 10
This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Paul Swinson and Niki Quick of Homeloan Management Ltd (HML).
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Competencies: business process management
Published: 01 Jul 10
This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Chris Jones, head of Business Operations at Carphone Warehouse.
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Published: 30 Jun 10
As BPM initiatives start to move beyond improving highly structured business processes to less structured, more dynamic processes, collaborative techniques and technologies start to play an important role in enabling these processes too. The result is that the disciplines of BPM and collaboration ...
Competencies: business process management; collaboration
Vendors: ActionBase, Appian, Cisco, Google, IBM, Lombardi, Oracle, Pegasystems, Progress Software, Software AG
Published: 28 Jun 10
This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Paul O'Neill, head of IT and New Developments at Irish Life Corporate Business.
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Competencies: business process management
Vendors: Global 360
Published: 28 Jun 10
This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Matt Brook, Head of Infrastructure at Pinnacle People.
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