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collaboration

Organisations are looking for ways to strengthen and rejuvenate their business, with new plans to increase flexibility and drive innovation. Enabling more effective collaboration between people is a key enabler to achieving this goal.

best practices

These reports look deeply key technology and business topics, laying out the important issues to consider and highlighting the "big picture" implications of each topic and providing actionable advice that guides enterprises to take the right decisions.

Showing results 1 to 10 of 51
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Published: 20 Aug 14
This report examines the implementation of an enterprise-wide social collaboration platform at Pearson, a global education and technology company, that allowed the organisation to connect its various businesses across 80 countries as part of an initiative to improve the sharing of news, information ...
Published: 21 Jul 14
Making the most of your existing business resources – be that skills, knowledge or information – is a necessary focus for every organisation; it's no surprise then that social collaboration has achieved a high profile among business leaders in recent years. But what is the reality behind the ...
Published: 08 May 14
This report examines the London Borough of Hounslow's initiative to deploy Box as a cloud-based content collaboration platform, helping its staff to work anywhere, anytime, on any device, and its residents and partners to connect better with the council's digital services – as well as reducing ...
Published: 18 Mar 14
Join MWD's co-founder and Research Director Neil Ward-Dutton as he discusses how digital technologies are changing the game, and how businesses need to deliver more joined-up, high-quality customer experiences to meet increasingly high expectations. In order to meet these challenges head on, a ...
Published: 14 Mar 14
Join Angela Ashenden as she discusses her report, Collaborating with a purpose: social, tasks and projects collide. Watch this webinar replay to get a detailed understanding of: - How social collaboration tools are evolving to support more structured task and project-based activity - How ...
Published: 03 Feb 14
This report examines the US division of global technology company Ricoh's initiative to deploy a social intranet based on technology from Jive Software, to help connect employees more effectively and unify the organisation following its acquisition of IKON. MWD case study reports are designed to ...
Published: 03 Feb 14
This report outlines the five key areas against which organisations can benchmark their processes, perspectives and behaviours with regard to their collaborative capabilities and levels of maturity, and examines the overall maturity of end-user organisations' collaboration initiatives, drawing upon ...
Published: 18 Dec 13
As the age of the Digital Enterprise dawns, the need for systems that can help organisations co-ordinate work and share knowledge at scale – yet still flexibly – is greater than ever. It's the only way that organisations can compete effectively in the context of ever-more demanding customer ...
Published: 16 Oct 13
We constantly hear industry commentators talk about cloud computing, social business, mobile computing, big data or analytics. We also hear talk about how customers' expectations are changing and how businesses need to deliver more joined-up, high-quality customer experiences. Often not explained, ...
Published: 05 Aug 13
This report examines air cargo firm Air France-KLM-Martinair Cargo's deployment of Salesforce Chatter to support the adoption of its new CRM application, and the subsequent development of a company-wide social collaboration initiative. MWD case study reports are designed to help organisations ...

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