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all research: SAS

Published: 05 Dec 12

SAS Social Media Analytics is a hosted offering designed to help marketing organisations capture, monitor and understand online conversations occurring across social networking and review sites, blog postings as well as internal customer data sources such as call centre transcripts. The company's ...

Programs: collaboration; analytics

Vendors: SAS

Tags: analytics, customer_analytics, sentiment_analysis, social_analytics, text_analytics

Published: 15 Sep 11

SAS Real-Time Decision Manager enables organisations to build decision processes that combine analytics insights, business rules and aspects of workflow processing to deliver real-time decisions and recommendations across customer channels to help organisations enhance the customer interaction ...

Programs: analytics

Vendors: SAS

Tags: business_rules, customer_analytics, customer_experience, predictive_modelling

Published: 11 Mar 11

In March Teradata announced its intention to acquire Aster Data for $263 million. The acquisition will give Teradata a stronger foothold in the 'big data' analytics market, where the companies' combined capabilities will be able to be leveraged to process data and unlock intelligence in both ...

Programs: analytics

Vendors: Teradata, SAS, Aster Data

Tags: acquisition, analytics, big_data, data, warehousing

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