A picture of BPM practice in Europe, 1H08
In opposition to prevailing IT industry hype, our recent BPM research study provides strong evidence that across Europe businesses are really only just starting out on the road to BPM. Organisations clearly understand the importance of "business process thinking" and are taking steps to improve the way that they work; but when we look for evidence of the formalisation of continuous process improvement that's a hallmark of the BPM philosophy, it's largely absent. In other words, if your organisation is actively implementing a BPM approach, then it's in the vanguard of BPM adoption. The fact that in practice BPM is still a new thing for most organisations doesn't mean we can't learn anything from the leaders, though. Our study also explored key differences between the experiences of the most mature BPM adopters, and the majority which was "just starting out".
- Most European organisations are closer to BPR than BPM
- Process improvement is heavily business-driven and use of specialised tools is low
- Specialised BPM tools and platforms aren't always the answer, but they are a key piece of the puzzle
- Take care when trying to 'sell' SOA internally through BPM
- If you want to get ahead with BPM, identify the business champion(s) first.
table of contents
- European business - just starting out on the BPM road
- Starting with the business
- Linking BPM and SOA - a bridge too far?
- Best practice insights
- About the research study.