Case study: University College London Hospitals 

key messages

• You may find that a lightweight implementation of BPM technology, more oriented around monitoring than around automation, is a cost-effective way to get started with BPM
• Consider how your BPM initiative might be able to complement your existing IT architecture efforts
• Make sure you start thinking about how you'll manage process changes early on in your implementation.

table of contents

• Case study key facts
• Company background
• Project background
• Implementation characteristics and status
• The approach
• The results
• Recommendations for adopters.

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