synopsis

This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Paul O'Neill, head of IT and New Developments at Irish Life Corporate Business.

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Visit the event home page for this unique MWD insights sponsored event to find other interviews like this, a keynote presentation by Neil Ward-Dutton, along with links to our sponsors' online exhibition booths.