research library: report detail

MWD Insight BPM case study: Irish Life 

Published: 28 Jun 2010

Author(s): Neil Ward-Dutton

Programs: process

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This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Paul O'Neill, head of IT and New Developments at Irish Life Corporate Business.

A free Guest Pass account is required to listen to this interview, also giving you access to a wealth of other reports, webinars and interviews from MWD. Login at the menu above now, or register for Guest Pass access (it's free).

Visit the event home page for this unique MWD insights sponsored event to find other interviews like this, a keynote presentation by Neil Ward-Dutton, along with links to our sponsors' online exhibition booths.

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Vendors: Global 360
Tags: bpm, europe, innovation, practice

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