research library: report detail

MWD Insight BPM case study: HML

Published: 01 Jul 2010

Author(s): Neil Ward-Dutton

Programs: process

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synopsis

This case study interview forms part of our Insights event Reinventing customer experiences with BPM. In it, Neil Ward-Dutton interviews Paul Swinson and Niki Quick of Homeloan Management Ltd (HML).

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Visit the event home page for this unique MWD insights sponsored event to find other interviews like this, a keynote presentation by Neil Ward-Dutton, along with links to our sponsors' online exhibition booths.

filed under:

Vendors: IBM, Lombardi
Tags: bpm, europe, innovation, practice