research library: report detail

Social Collaboration: Zimbra 

Published: 07 Apr 2014 / 9 pages

Author(s): Angela Ashenden

Programs: collaboration

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synopsis

Zimbra – formerly known as Telligent, and rebranded following its recent acquisition of the Zimbra email and team collaboration software business – provides online community solutions both for internal and externally-facing social collaboration use cases.

Following the March 2014 release of Zimbra Community 8.0 this report replaces the previously published February 2014 MWD report.

key messages

  • A single platform which supports B2E, B2C or B2B social collaboration use cases
  • An integral analytics platform with practical, value-based metrics
  • Still much work to do to make the most out of the acquisition
  • A strong short-term product roadmap for social collaboration
  • long-term strategy offers potential but brings high expectations

table of contents

  • Summary
  • Company overview
  • Zimbra's social collaboration offerings
  • Business use cases and market positioning
  • Key customer examples
  • Implementation and services
  • Integration and interoperability
  • Roadmap and business strategy
  • Considerations for customers and prospects

filed under:

Vendors: Telligent, Zimbra
Tags: communities, email, intranet, micro-blogging, private_cloud, product_roadmap, social_analytics, social_software

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