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from the blog

Digitising back-office processes at scale at Isbank

İşbank – Turkey’s first national bank and the largest private bank in Turkey – is nearing the end of a three-year BPM technology implementation programme, put in place [...]

The Oracle Co-ordination Cloud

At Oracle OpenWorld this week, nobody can escape one simple thing: Oracle has taken its commitment to cloud platforms and services to a whole new level. This is a drum that’s being beaten loud [...]

Camunda: not playing the ‘low-code’ game

Camunda services GmbH is a young German company at the forefront of developing open-source BPM technology tools and platforms. Its core product, Camunda BPM, is a BPM platform that’s [...]

The cloud workflow zoo

You might say that the ‘traditional’ BPM technology platform marketplace is maturing / mature, and you’d be right. The products that dominate the market for on-premises, [...]

Pegasystems now wants to be seen as an applications company, but its platform is still a big deal

In the past year Pegasystems has significantly shifted. It used to promote itself as a BPM platform provider differentiated by its rich industry frameworks, but now it’s promoting itself as a [...]

premium research

Turkey's Isbank drives huge back-office efficiencies by digitising operations

Published: 23 Nov 15

This report examines leading Turkish bank Isbank's deployment of BPM and Case Management technology from Pegasystems to deliver major operational improvements within its shared services centres and [...]

On the Radar: Camunda

Published: 09 Oct 15

Camunda services GmbH ( is a Berlin-headquartered company offering commercial consulting and support services for an open-source BPM technology platform called Camunda BPM. [...]

On the Radar: Alfresco

Published: 10 Sep 15

Alfresco provides an open core, open standards-based platform for content management, extended enterprise collaboration, business process management, compliance management, and case management which [...]

BPM technology review 2015: Pegasystems

Published: 01 Sep 15

This report assesses the capabilities of Pegasystems’ BPM technology platform, and also examines the partners and intellectual property that Pegasystems can offer customers exploring Business [...]

BPM technology review 2015: IBM

Published: 27 Jul 15

Over the past few years, IBM has been on a steady BPM technology trajectory that's seen it consistently extend beyond its integration-centric heritage to produce flexible tools that can cope with [...]

meet the lead analyst

Neil Ward-Dutton, Research Director

Neil is MWD's co-founder and Research Director, and is one of Europe's most experienced and high-profile IT industry analysts. His areas of expertise include business process management (BPM), enterprise architecture (EA) and service oriented architecture (SOA) and IT governance, and he is currently the lead analyst for MWD's BPM Continuous Advisory Service. Neil has acted an advisor to leading vendors, including IBM, Oracle, Microsoft, BEA, Hewlett-Packard, SAP, and Borland; and to large IT user organisations in Media, Government, Transport, Financial Services, and Telecommunications.

 Follow Neil on Twitter @neilwd

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