Salesforce Einstein, Thunder and Lightning – just hooks to grab your attention?

COMMENTARY

Salesforce’s World Tour rolled into London last week. The company focused heavily on how its Intelligent Customer Success Platform enables developers to pull together IoT (Thunder IoT Cloud) and AI (Einstein) capabilities to power sales and marketing apps (built on the Lightning Platform). When Salesforce talks ‘IoT’, it’s really talking about real-time event processing. It’s […]

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Digital transformation and the age of abundance

COMMENTARY

The age of digital resource abundance is something that’s difficult for many leaders to really comprehend and embrace. We need to change that. I’m basically a dinosaur. The good news: I realised a couple of years back that I was a dinosaur, and I’ve been evolving furiously. Let me explain. I’m 47. I started playing […]

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Acquisition news fuels uncertainty at JiveWorld 17

COMMENTARY

Six years after its IPO, social collaboration vendor Jive Software is to be acquired by ESW Capital for $462m. While there has long been speculation that an acquisition was on the cards, the news has certainly overshadowed Jive’s customer conference this week, and will undoubtedly leave many customers and prospects wondering what’s ahead. A new […]

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On the Radar: Kore.ai

RESEARCH REPORT // PREMIUM

Florida startup Kore.ai provides an enterprise-focused chatbots development and hosting platform, and a collection of pre-built “Smart Bots” that addresses key industry- and line-of-business-focused use cases. Who? Headquartered in Orlando FL, Kore.ai is a two-year-old start-up that provides technologies which take advantage of AI, natural language processing and bots to help organisations improve digital customer […]

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On the Radar: Wazoku

RESEARCH REPORT // PREMIUM

UK-based cloud software vendor Wazoku has experienced rapid growth of late. It offers a collaborative idea management platform and aims to capitalise on generally high-levels of industry interest in innovation initiatives and processes. Who? Based in the UK, Wazoku is a young vendor that provides a SaaS-based idea management platform designed to help organisations engage […]

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bpmNEXT: Pushing the boundaries of BPM

COMMENTARY

Long-term community members and customers will have seen us write about bpmNEXT. It’s a one-of-a-kind event, held every year in the US and bringing together a cluster of quasi-competitive technology vendors, consultants and industry analysts. At bpmNEXT, instead of tearing each other’s throats out as you might expect, the delegates present their latest work, share […]

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GSD&M ‘learns how to fish’ with Nuxeo Platform

RESEARCH REPORT // PREMIUM

Full-service advertising agency GSD&M has migrated its heavy digital assets from Documentum to Nuxeo Platform. Along the way, the company’s IT team has acquired the skills to develop further applications on the platform itself, and has its sights set on deploying Nuxeo in other areas of the business beyond Digital Asset Management. Case study key […]

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Appian embraces work automation for Digital Transformation Platform play

COMMENTARY

For some time Appian has pitched itself as much more than a pure ‘BPM platform provider’. Its recent announcements, focused on various work automation technologies, signal that it’s now pushing further, faster. Of course, since its inception Appian has been doing more than ‘just’ BPM. Right from the start, its platform included content and document management and enterprise collaboration tools […]

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The work automation explosion – a fork in the road for process platforms

COMMENTARY

There’s an explosion of vendors entering the work automation space. Are the new entrants truly disrupting ‘heritage’ process platforms? Over on LinkedIn yesterday a provocative post caught my eye: proposing that Apple’s acquisition of Workflow and Dell Boomi’s acquisition of ManyWho signal more nails in the coffins of established process application platforms (like those from Appian, […]

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