bpmNEXT v6: a short review

COMMENTARY

Last week was the sixth bpmNEXT conference, and my sixth time there and fourth time presenting. Every year bpmNEXT is one of the most essential things in my calendar – principally because it provides a super-concentrated opportunity to make sure I’m up to speed with what many of the BPM, Decision Management and process automation […]

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What Facebook’s troubles teach us

COMMENTARY

On Monday April 9th 2018, individual Facebook users learnt whether their own personal data was caught up in the haul of 87 million accounts harvested by Cambridge Analytica. Aleksandr Kogan’s thisisyourdigitallife app at the centre of the scandal was downloaded by ‘just’ 270,000 people, but – by exploiting Facebook’s T&Cs and API policies for third-party […]

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Mapping out an emerging architecture for automation

COMMENTARY

A whole heap of technologies are vying to play roles in enterprises’ automation strategies. This is a fast-moving space. Next week I’ll be keynoting at the annual bpmNEXT conference held in Santa Barbara. Most of the attendees at past events have been technology vendors in the business automation space, and this year (as in past […]

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A conversation with Alfresco’s John Newton

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 25’40” podcast episode, Neil Ward-Dutton and Craig Wentworth talk to John Newton, the Co-founder, CTO and Chairman of Alfresco Software about his research into the potential impact of AI technologies on Content and Process Management – and business automation more broadly.

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Alfresco’s digital transformation platform play

RESEARCH REPORT // FREE

Alfresco Digital Business Platform is a single, open platform that provides an integrated suite of containerised, auto-scaled microservices for content, process and records management which can be deployed on premise, in the cloud, or in a hybrid architecture. Top takeaways It’s all about the experience now Delivering high-quality digital experiences requires that content or process […]

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A conversation with David Katz, CEO of Plastic Bank

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 20’34” episode, Principal Analyst Craig Wentworth talks to David Katz, Founder and CEO of Plastic Bank. By enabling the exchange of plastic for money, items or blockchain-secured digital tokens, Plastic Bank reveals the value in plastic – empowering recycling ecosystems around […]

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IBM attempts a digital business automation reboot

COMMENTARY

IBM has been one of the biggest influencers in the business process automation space for well over ten years, but recently its interest and energy has faded. It’s attempting to make a comeback – but has it left it too late? Ever since 2005, when IBM began to participate in the development of the BPMN […]

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On Salesforce’s acquisition of MuleSoft

COMMENTARY

Salesforce has announced that it’s entered into an agreement to acquire independent integration specialist MuleSoft. It’s a move that makes sense for Salesforce, but not necessarily for MuleSoft’s customers. I’ve been doing this industry analyst and consulting thing for a long time now, and I can still remember my reaction when, 10 years ago, Oracle […]

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Vodafone drives finance automation with Celonis Process Mining

RESEARCH REPORT // FREE

Vodafone’s Finance Operations function started to work with process mining technology in 2015 to start building an evidence-based foundation for continuous process improvement. To date, it has implemented process mining technology and discipline across five business processes in Finance Operations: accounts payable; transactional cash management (processing statements, payments clearing); intercompany accounting; asset and project accounting; […]

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Dropbox, Salesforce, Automation Anywhere, Digital transformation troubles and more

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 40’28” episode Research Director Neil Ward-Dutton and Principal Analyst Craig Wentworth focus on Dropbox’s evolving relationship with Salesforce as it readies for IPO; Automation Anywhere’s new Bot Store and what it means for the integration technology space; the ‘Cinderella’ parts of digital […]

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