Digital isn’t only for marketing people


Every organisation we come across has some kind of digital initiative, but most of the time this is confined to the realm of ‘customer experience’ – these organisations are principally concerned with how to make their websites more personalised, offer mobile apps, develop presences on Facebook, and so on.

There’s nothing at all wrong with this, but if that’s all you do with digital technologies you will struggle to deliver meaningful results.

On 13th October 2016 at 11am BST (12pm CET) MWD Advisors’ Neil Ward-Dutton will present as part of a free ITESOFT webinar. Neil will show you how to look at digital technologies through the lens of your operational processes, and how this will help you build a more robust technology strategy that delivers long-term results. Neil will present alongside Francois Bonnet of ITESOFT, who will outline ITESOFT’s process digitisation capabilities.

Register here!


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  1. Pingback: Why Digital Transformation Can't Proceed Without Operational Process Transformation - Adeel Javed

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