This report assesses the capabilities of Appian’s Process Application Platform, and also examines the partners and intellectual property that Appian can offer customers exploring associated technology implementations. This assessment report forms part of a series of reports from MWD Advisors which assesses business process application technology offerings – technology-related capabilities which support organisations wanting to design, develop, deploy, monitor and optimise partially- or wholly-automated business processes.
We strongly encourage you to read this report in conjunction with our accompanying Assessment Framework report.
Appian continues to innovate with its Appian Platform. The Appian Platform has always been about much more than delivering core process application functionality; recent enrichment of Records and associated reporting functionality that bring business data into the platform as a first-class concern further cement its position. Appian’s ambition is to deliver a platform for (in its words) agile digital business transformation; to this end, recent releases have seen increased focus on making the platform ‘play more nicely’ with modern application development and management toolchains and practices. New partnerships with Blue Prism (RPA), Mulesoft (integration and API management) and Microsoft (Azure deployment certification), together with improved decision management and integration design capabilities, round out the picture.
Support for different types of work
Automated work: All the key capabilities required to support automated work scenarios well are provided by the Appian platform. The ability to chain tasks is particularly helpful in certain situations, and the breadth of integration options on hand (including the ability to leverage Robotic Process Automation) is also good.
Transactional work: The ability to define and take advantage of sophisticated organisational models is at the heart of Appian’s strong support for transactional work scenarios. An innovative approach to specifying dynamic user interfaces that ensures cross-platform compatibility is another really strong point.
Exploratory work: With its Records and collaboration functionality Appian has all the foundational capabilities needed for supporting exploratory work scenarios in its platform. A Case Management Framework available through the App Market further improves the offering here.
Rapid prototyping / quick-start
Appian’s Quick Apps facility enables relatively non-technical people create relatively simple Records- and collaboration-based applications very quickly indeed. The output from Quick Apps is standard Appian models and objects, so your work can be further refined using the standard Appian tools.
The Appian Platform helps you deliver change quickly, with control. All design artefacts are managed under version control provided within the Appian environment, which enables facilities like rich change impact analysis. In operation, there’s real flexibility and control in how process revisions are managed and deployed, and a common repository is a key element supporting operational change management. There’s direct support for large multi-project programs too, and support for automated testing is a key strength.
User experience options
Appian has focused significant development effort on increasing choice for customers in how they deliver user experiences for Appian applications; there are now two options (server APIs and Embedded SAIL) for those wanting to build their own interfaces, as well as high-productivity, cross-platform options (Tempo and Sites) for those happy to use Appian’s own UI frameworks.
There’s no doubt that for Appian, its cloud platform is the strategic focus. It makes significant ongoing investment in maintaining security and regulatory compliance certifications and now has much experience in running a true cloud service. Appian still offers on-premise licensing, but promotes this less and less.
Inside Appian’s platform
Appian’s offering provides a functionally broad, well-integrated suite going well beyond the typical capabilities provided in support of BPM projects, together with the ability to complement its products with short-term implementation assistance to customers and partners. At the time of publication the Appian platform is on version 17.4 (Appian names its releases after calendar years and quarters).
Appian was the first Process Application Platform provider to make a deep commitment to the delivery of cloud services, launching in 2007. The company delivers complete functional parity between cloud-based and on-premise licensing variants, with all tools browser-based; a significant majority of Appian’s new customers choose to use the Appian platform in the cloud.
The public Appian App Market, launched in October 2015, is designed to complement Appian deployments in the cloud. Customers using Appian can easily search for, select, download and deploy Appian or partner-built application components and can discover application frameworks offered by Appian partners.