Digital technologies are changing work and the workplace faster than ever before.
In this 29’21” podcast episode, Craig Wentworth talks to Shawn Rogers, Senior Director of Analytic Strategy at TIBCO. Topics covered include:
- Data privacy, literacy, and trust – and how all this affects the nature of customer relationships built around data-driven services
- How brands can use regulatory compliance to their advantage to trade on their good data ethics
- How customers themselves can become empowered to take more control over the use of their personal data (linking to the data self-sovereignty movement, with technologies like blockchain helping to build trust in that area)
- The importance of data transparency in exposing and rectifying data bias in analytics and AI processes.