Autonomous Clouds, Ethereum’s Enterprise Alliance, Blockchain + Industry 4.0, Google Duplex

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 36’39” podcast episode, Craig Wentworth and Neil Ward-Dutton weave chaotically across lanes marked “technology” and “philosophy”, this week talking about: Oracle’s new Autonomous Cloud offerings The Ethereum Enterprise Alliance and its new Architecture Stack work Blockchain’s potential in driving a real […]

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Appian: all in on Case Management, Intelligent Automation

COMMENTARY

At Appian’s annual user conference last month the company showed how it’s embracing Case Management and the notion of Intelligent Automation; the two come together in a new product. Although the Appian Platform has offered many of the capabilities that a Case Management platform needs to exhibit for a couple of years now, the company […]

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bpmNEXT v6: a short review

COMMENTARY

Last week was the sixth bpmNEXT conference, and my sixth time there and fourth time presenting. Every year bpmNEXT is one of the most essential things in my calendar – principally because it provides a super-concentrated opportunity to make sure I’m up to speed with what many of the BPM, Decision Management and process automation […]

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What Facebook’s troubles teach us

COMMENTARY

On Monday April 9th 2018, individual Facebook users learnt whether their own personal data was caught up in the haul of 87 million accounts harvested by Cambridge Analytica. Aleksandr Kogan’s thisisyourdigitallife app at the centre of the scandal was downloaded by ‘just’ 270,000 people, but – by exploiting Facebook’s T&Cs and API policies for third-party […]

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Mapping out an emerging architecture for automation

COMMENTARY

A whole heap of technologies are vying to play roles in enterprises’ automation strategies. This is a fast-moving space. Next week I’ll be keynoting at the annual bpmNEXT conference held in Santa Barbara. Most of the attendees at past events have been technology vendors in the business automation space, and this year (as in past […]

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A conversation with Alfresco’s John Newton

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 25’40” podcast episode, Neil Ward-Dutton and Craig Wentworth talk to John Newton, the Co-founder, CTO and Chairman of Alfresco Software about his research into the potential impact of AI technologies on Content and Process Management – and business automation more broadly.

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Vodafone drives finance automation with Celonis Process Mining

RESEARCH REPORT // FREE

Vodafone’s Finance Operations function started to work with process mining technology in 2015 to start building an evidence-based foundation for continuous process improvement. To date, it has implemented process mining technology and discipline across five business processes in Finance Operations: accounts payable; transactional cash management (processing statements, payments clearing); intercompany accounting; asset and project accounting; […]

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UiPath’s funding, blockchain and IoT, Customer Journey Mapping

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 30’40” episode Research Director Neil Ward-Dutton and Principal Analyst Craig Wentworth “unravel some more gubbins” – focusing on UiPath’s big funding round and emerging automation architecture; how many blockchain applications require more than blockchain technology; and the truth about Customer Journey […]

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UiPath: an RPA ‘unicorn’ is born

COMMENTARY

Following rumour reported on TechCrunch earlier this week, Robotic Process Automation (RPA) technology specialist UiPath has formally announced a Series B funding round that now values the company at over $1 bn. What does it mean? As I’ve noted before, UiPath has in recent months marked itself out as a company that’s designed to scale, […]

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Data-as-a-feature, Mulesoft’s growth, IBM’s blockchain beliefs, AI in app dev

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 39’03” episode, Research Director Neil Ward-Dutton and Principal Analyst Craig Wentworth discuss the issues behind recent tech industry developments. This week: the meaning of data-as-a-feature; Mulesoft’s growth and what that means for the integration tech market; IBM’s blockchain beliefs as stated […]

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