Privacy policy

Information collection and use

When you register on the Macehiter Ward-Dutton Limited (MWD, MWD Advisors) Web site or purchase products, we ask you for personal information. We use this information to provide you with the best advice and highest-quality service as well as with offers that we think are relevant to you. We may also contact you regarding a Web site problem or other customer service-related issues.

If you leave a comment on the MWD Web site MWD collects the data shown in the comments form, and also your IP address and browser user agent string to help with spam detection.

Articles on the MWD Web site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

MWD does not market to children and does not knowingly collect personal information from children on the MWD Web site.

If you leave a comment on the MWD Website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you register on the MWD Web site, we also store the personal information you provide in your user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have registered for an account on the MWD Web site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data MWD is obliged to keep for administrative, legal, or security purposes.

Information sharing and disclosure

MWD does not sell, share or rent personal information about you collected on the MWD Web site.

Registration

In order to use all the features of the MWD Web site, you will be asked to complete a registration form. During registration, you are required to provide contact information which is used to determine whether you are a subscriber.

Alerts

When you sign up for e-mail Alerts from the MWD Web site, you are asked to provide your e-mail address. Other information may also be necessary depending on the type of Alert requested. If you want to stop receiving Alerts from the MWD Web site, you can do so by sending a request to unsubscribe@mwdadvisors.com.

Purchases and fulfilment

When you place an order, we may request additional information such as credit card number and expiration date. This information is used for confirmation and billing purposes. The contact information you provide is used to service the order. MWD may use third-party service providers such as credit card processing companies and shipping companies together with other service providers as required to satisfy client requests.

Usage Tracking

We monitor how you use the MWD Web site including search terms you enter, pages visited and documents viewed. If you are a registered user, this information is stored with your registration information. It is used to enable us to provide you with a personalised Web site experience, and from time to time in order to make personalised recommendations to you. Aggregated (not personally identifiable) forms of this data may also be used in order to help us understand areas for future research and to identify future features and functions to develop for the Web site. This data may also be used by MWD, in the aggregate, to identify appropriate product offerings and subscription plans.

This same data may also used by MWD corporate clients to help them understand how their subscriptions are being used by their employees and in this case, is personally identifiable to the specific client.

Cookies

A cookie is a small piece of computer code that enables Web servers to “identify” visitors. Each time you initiate a session on the MWD Web site, a cookie is set in order to identify you and determine your access privileges. Cookies do not store any of the information that you have provided to the site. They are simply identifiers.

You have the ability to delete cookie files from your hard drive at any time. However, you should know that cookies may be necessary to provide you with access to much of the content and many of the features of the MWD Web site. We use cookie technology to enable registered users to move quickly and securely through access-controlled areas of the sites. Cookie technology also enables registered users to take advantage of certain useful features on the sites, including “remember my password.”

Links to other sites

The MWD Web site contains links to other Web sites. Please be aware that MWD is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by the MWD Web site.

Security

MWD provides its users with a secure online experience. To do this, we use a variety of security measures to maintain the safety and confidentiality of personal information about you. All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems (and this access also requires two-factor authentication from our administrators). Confidential personal information is stored in a secure database and encrypted. The MWD Web site requires a secure connection from your web browser, so your registration / login information is always secured in transit.

Updating personal information

If your personal information changes, you may update it at any time. To correct or update personal information, please login to the website and visit the ‘your account’ page from the main web site menu.

Notification of policy changes

We will notify you about significant changes to our Privacy Policy by placing a prominent notice on our Web site and in some instances, we may send a notice to the primary e-mail address specified in your user profile.

Contact MWD Advisors

The MWD Web site (https://www.mwdadvisors.com) is provided as a service by Macehiter Ward-Dutton Limited, Tardis, Henfield Road, Horsham RH13 8DR U.K.

If you would like to be taken off our marketing lists, please send an e-mail to unsubscribe@mwdadvisors.com. For additional questions, please send an email to info@mwdadvisors.com.

If you wish to exercise your rights as a subject under the EU GDPR legislation – either to find out what information MWD holds about you or to have your personal information erased – please contact gdpr@mwdadvisors.com.

For the purposes of GDPR compliance, MWD’s Data Protection Officer is Neil Ward-Dutton. You can contact MWD’s DPO at the address above or via gdpr@mwdadvisors.com.