Social Collaboration

Here’s our collection of research reports and resources focused on understanding, comparing, selecting and successfully delivering business value from Social Collaboration technologies.

Orientation and strategy

These MWD Advisors reports provide background and context for you if you’re just starting out on the road to selecting and using a Social Collaboration tool.

What is social collaboration? (premium)
Building a business case for social collaboration (premium)

Technologies and vendors

These MWD Advisors reports look in-depth at offerings from key vendors in the Social Collaboration market and help you decide what’s likely to be a good fit for your requirements.

The pressure’s on for social collaboration – November 2017 (free)
The social collaboration vendor landscape – December 2015 (free)

Vendor profile reports:
Facebook, GoogleTIBCO (all free)
IBMIgloo Software, Interact IntranetJive Software, Microsoft, Oracle, Salesforce, SAP, VMware (all premium)

On the Radar reports (focusing on innovative, specialist vendors):
ClarizenClaromentis, Mvine, Mzinga, nooQSitrion  (all premium)

Commentary pieces (all free):
Acquisition news fuels uncertainty at JiveWorld 17
Aurea sells Jive-x business to Lithium.. So now what?
Cognitive collaboration rules at IBM Connect 2017
IBM buys XCC to add a digital workplace layer to IBM Connections

Case studies and leadership

These MWD Advisors reports look in depth at the journeys that successful organisations have been on – looking at how they’ve driven real business change by using Social Collaboration technologies.

Creating a social collaboration hub at Macmillan Science and Education (premium)
AO Retail supports growth strategy with a social intranet (premium)
From viral adoption to strategic initiative: The story of Philips Community (premium)
Improving collaboration and better connecting staff at the EC’s DG Connect (premium)
How social collaboration technology helped Pearson refocus and realign its business (premium)
UnLtd drives internal collaboration to increase transparency, maximise value for social entrepreneurs (premium)

Further social collaboration case studies (all premium):

Air France-KLM-Martinair CargoAvanadeAvivaBusiness EnvironmentCGIDSBHatch, IPC The Hospitalist Company, LexisNexisMota-Engil, Ricoh, Southeastern RailwaySwiss ReYellow Pages Group.

WATCH: 5 top tips for social collaboration success (free)
How to turbocharge your IC practice with social collaboration, delivered in partnership with the IoIC (free)

Survey report:
Social collaboration in transition (free)