Automation Anywhere: Tackling RPA at scale

RESEARCH REPORT // FREE

Automation Anywhere, one of the RPA technology market’s leading vendors, offers a growing suite of tools to drive digital operations at scale. Top takeaways On a fast-growth trajectory Automation Anywhere was founded in 2003 by current CEO Mihir Shukla (formerly of Kiva Software, Netscape, Infoseek and OmniSky) and several colleagues. Initially a provider of macro-based […]

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Smart Cows, Adobe/Microsoft/SAP v Salesforce, and more

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 30’01” episode, Craig and Neil talk about the challenges of extending digital initiatives out into the field, the announcement by Adobe, Microsoft and SAP of an ‘Open Data Initiative’, and the ongoing challenges faced by the current state-of-the-art AI-powered image recognition […]

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Webinar: Content Climbs the Value Chain

From helping with regulatory compliance and audit to improving customer service outcomes, savvy organizations are leveraging the data in their content to drive enterprise-wide change. On October 23rd at 8am Pacific / 11am Eastern / 4pm UK, in a webinar hosted by Alfresco, MWD Advisors’ Craig Wentworth will talk about how to unlock the data in your […]

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Architecting the new wave of automation

RESEARCH REPORT // FREE

Given the wide variety of automation-related technologies being pitched to organisations, and the speedy pace of automation technology evolution, it’s vital that you develop an automation strategy that clearly and deliberately sets out how and where you will look to apply different kinds of automation technology capability – and why you are looking to apply […]

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TIBCO NOW: core vs edge

COMMENTARY

Last week saw TIBCO’s biannual global customer event, TIBCO NOW, back in Vegas. The theme of the conference: “Innovation at the edge”. After last year’s TIBCO NOW event in San Diego, I shared that TIBCO seemed to be getting its mojo back. My takeaway, though, was that its main challenge would be to bring its existing […]

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Google tiptoes into enterprise customer interaction tech with Contact Center AI

COMMENTARY

At Google Cloud Next ’18 the company announced – among many other things – a new bundle of enterprise-focused technologies specifically aimed at organisations building (or revitalising) multi-channel contact centres. Work automation vendors Appian and UiPath are part of the story. The foundation of Google’s new Contact Center AI is the high-end Enterprise version of […]

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Architecting the new wave of automation

RESEARCH REPORT // FREE

This report tackles the subject of ‘automation architecture’ – the practice of deliberately planning and shaping how your organisation invests in work automation technologies. Automation architecture is important because – on the surface at least – numerous technologies have the potential to compete or substitute for each other in enabling the automation of aspects of […]

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Shaking up work optimisation, decentralised AI futures and the AI market

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 34’20” episode Craig Wentworth and Neil Ward-Dutton talk about how the perennial debate about work automation vs work optimisation needs shaking up; blockchain cloud services and decentralised AI; and lastly – why, despite the huge and rapid advances currently happening in […]

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TIBCO and Scribe, 51pc attacks and AI-washing

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 30’47” episode Craig Wentworth and Neil Ward-Dutton talk about TIBCO’s acquisition of integration specialist Scribe Software; the potential risks of 51% attacks and vulnerabilities, and what this means for public blockchains; and the dangers of AI-washing. Along the way Neil outs […]

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Three swipes at the AI pinata

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 36’52” podcast episode, Craig Wentworth and Neil Ward-Dutton discuss AI technology company acquisitions, AWS’ new machine learning-powered Macie discovery service (and its role in GDPR compliance), the problem with AI terminology – and finally, recent news from Blockchain Week NY.  

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