AI, transparency and trust: an interview with Pegasystems’ Rob Walker

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 26’09” episode, Research Director Neil Ward-Dutton talks to Rob Walker, Pegasystems’ VP of Decision Management, Analytics and AI, about AI and the importance of transparency and trust in the decision management strategies you implement in your business.  

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Breaking it down: Kodak, blockchain, Sophia, the GDPR and RPA

PODCAST

Digital technologies are changing work and the workplace faster than ever before. In this 31’55” podcast episode, Research Director Neil Ward-Dutton and Principal Analyst Craig Wentworth discuss the issues behind recent tech industry developments. Specifically: Kodak’s recent foray into blockchain and the broader opportunity for managing rights to digital assets; the problematic ubiquity of Sophia […]

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Google Cloud AutoML: no longer just bots-for-boffins

COMMENTARY

This week saw Google announce early alpha access to its Cloud AutoML service, designed to bring custom machine learning models to the general developer population (i.e. those without any specific deep learning expertise – not just deep learning researchers, or the data scientist community). By Google’s reckoning, that opens up the power of deep learning […]

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It’s ML-with-everything, as AWS equips builders for (AI) business

COMMENTARY

As much as a conference as wide-ranging as AWS re:Invent can have a focus, last week’s main message was that developers (“builders”, in CEO Andy Jassy’s parlance) need to embrace machine learning techniques in order to deliver the next generation of applications everywhere. It’s AWS’ mission to make that as accessible as possible. It’s fair […]

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Maybe you don’t need an AI strategy

COMMENTARY

Maybe you don’t need an AI strategy. After all, it’s completely overhyped. Alternatively, it’s just a load of repackaged old stuff we’ve been doing for years. Either way. Or maybe you do. Here are three things every senior technology leader or architect needs to know about AI* in business: “AI” is not one identifiable, singular […]

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Oracle Cloud: “the only cloud you’ll ever need to run your business”

COMMENTARY

It wasn’t many years ago that Larry Ellison proclaimed cloud computing to be “gibberish”, “insane” and “idiocy”. To my mind at least, Oracle’s cloud conversion has been astonishing. At the 2017 Openworld conference in San Francisco a procession of keynote presenters made one thing completely clear above all else: Oracle has now completely embraced the […]

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UiPath’s quiet growth path

COMMENTARY

It’s not one of the most widely-known vendors in the Robotic Process Automation (RPA) space, but UiPath is quietly accelerating, collecting customers at an impressive rate. UiPath has for some time run a business model that’s optimised for scaling: aggressive pricing and generous free options, and focusing exclusively on partners for implementation (you can find […]

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An emerging architecture for the new wave of automation

COMMENTARY

Every organisation that’s serious about exploring or embracing new automation technologies within their operations needs to understand how they can complement each other and act in different contexts. We’ve talked for some months now about what we call the new wave of automation: a cluster of related technology trends that are impacting the ways that […]

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